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Privacy Policy

Last modified: June 1, 2024

introduction

Genbler Inc. is a “controller” in relation to personal data (“Genbler,” “we,” “us,” and “our”). This means that we are responsible for deciding how we hold and use personal information about you. We are committed to respecting the privacy and personal information. And this Privacy Policy is designed to help you understand how Genbler collects, uses, and shares your personal information and to help you understand and exercise your rights.

Scope

This Privacy Policy applies to personal information processed by us on our website https://www.genbler.com/ and all of its subdomains we operate directly (“Site”). To make this Privacy Policy easier to read, our Site and our services available at the Site are collectively referred to as “Services.”

Consent

We process your personal data based on your consent for specific purposes such as sending you marketing communications. You have the right to withdraw your consent at any time by contacting us at [support@genbler.com]. When we use personal information for other purposes, we will clearly disclose such purposes to you at the time you provide personal information or with your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Necessity of Processing Personal Data

We process your personal data to fulfill our contractual obligations to you, such as processing your order and providing customer support. This processing is necessary to perform the contract to which you are a party. The categories of personal information we collect depend on how you interact with us, our Services and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

Another reason we process your personal data is to comply with our legal obligations, such as maintaining records for tax, legal reporting, and other regulatory requirements.

We may also process your personal data to protect your vital interests or those of another person, such as emergencies that may put a natural person at risk.

In addition, we process your personal data based on our legitimate interests, such as improving our services, conducting analytics, and preventing fraud. We have balanced these interests against your privacy rights to ensure they are not overridden.

Data We Collect

We collect the following personal information that you provide to us:

  • We may collect information when you create an account to use our Services. We may collect your name, email address, contact information, payment details and other personal data you may share with us when you request information about our Services, register to receive our marketing information, request customer or technical support, request business collaborations, or otherwise communicate with us.
  • We may collect personal information automatically when you use our Services; namely:
    • We may collect certain information automatically during Services use, such as your Internet protocol (IP) address, user settings, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, Internet service provider, and location information (including approximate location derived from IP address).
    • We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, your history of using the app history, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.
    • We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information while you are using our Services.

We use Technologies because those are:

  • Operationally necessary. Technologies are required to identify irregular website behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality
  • Related to performance. Technologies are used to assess the performance of our Services
  • Related to functionality. Technologies allow us to offer you enhanced functionality when accessing or using our Services, including identifying you when you sign into our Services or keeping track of your specified preferences
  • Related to advertising or targeting. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services
  • Related to analytics. Technologies and other third-party tools are used to process analytics information on our Services. We use Google Analytics, among others (visit Google Analytics’ Privacy Policy for more info; Section 6 (“Your Privacy Choices and Rights”) in particular).

How We Use Your Data

We use your information to:

  • Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, including:

  • Answering requests for customer and technical support, and business collaborations;
  • Communicating with you about your activities on our Services, and policy changes; and
  • Allowing you to register for events.
  • For administrative purposes:
    • Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
    • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
    • Measuring interest and engagement in our Services;
    • Improving, upgrading or enhancing our Services;
    • Developing new products and Services;
    • Ensuring internal quality control and safety;
    • Authenticating and verifying individual identities;
    • Debugging to identify and repair errors with our Services;
    • Auditing relating to interactions, transactions and other compliance activities;
    • Enforcing our agreements and policies; and
    • Complying with our legal obligations.
    • Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

  • Consent: We may utilize personal information for additional purposes that are clearly disclosed to you when you provide the information or with your explicit consent.
  • De-identified and Aggregated Information: We may process personal information and other data about you to generate de-identified and/or aggregated data, such as de-identified demographic details, location data, information about the device used to access our Services, or other analytical data we develop.

How We Share Your Personal Information

We do not share your personal information with companies, organizations, or individuals outside of Genbler except in the following cases:

  • As described above, we share your personal information with you consent.
  • Disclosures for Services Provision

We may share your information with the following categories of third parties:

  • Service Providers. We share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
  • Business Partners & Affiliates. We may share your personal information with our affiliates and trusted business partners to provide you with a product or service you have requested. For example, we share personal information with our service providers who help us operate data centers and deliver our services.
  • Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day).
  • APIs/SDKs. We may use third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. For more information about the data collected through these tools and how it is used, please contact us (Article 19, “Contact Us”).
  • Disclosures to Protect Us or Others (Legal Reasons)

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to:

  • comply with law enforcement or national security requests and legal process, such as a court order or subpoena;
  • protect your, our, or others’ rights, property, or safety;
  • enforce our policies or contracts;
  • collect amounts owed to us;
  • or assist with an investigation or prosecution of suspected or actual illegal activity;
  • Disclosure in the Event of Merger, Sale, or Other Asset Transfers;

If we are involved in a merger, acquisition, reorganization, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such transfer and provide you with the option to opt out if the new entity's processing of your data differs in important ways from this Privacy Policy.

Privacy Choices

The privacy choices you may have about your personal information are determined by applicable law and include the following:

  • Email Communications. If you receive an unwanted email from us, use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that, even after opting-out, you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms of Use or this Privacy Policy) because you must be aware of such updates.
  • Text Messages. You may opt out of receiving text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us at the information provided in this Privacy Policy.
  • “Do Not Track”. You, as a user, can set Do Not Track (“DNT”) as your privacy preference in certain web browsers. Note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers because those are outside our control.
  • Cookies and Interest-Based Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. Please note that our Services may not work properly upon adjusting your preferences. Please note that cookie-based opt-outs are not effective on mobile applications. Still, you may opt-out of personalized advertisements on some mobile applications by following the instructions for your respective mobile devices.

The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the European Digital Advertising Alliance, the Digital Advertising Alliance, and the Digital Advertising Alliance of Canada. You must separately opt out in each browser and on each device.

Privacy Rights

Under applicable law, you may have the right to:

  • Access your personal information, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; or (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company (this is called your right of data portability);
  • Correct your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
  • Request us to delete your personal information;
  • Data portability;
  • Not to be subject to a decision based solely on automated processing;
  • Request restriction of or object to our processing of your personal information; and
  • Withdraw your consent to our processing of your personal information.

If you would like to exercise any of these rights, please contact us as set forth in Article 19 (“Contact Us”) below. We will process such requests in accordance with applicable laws and this Privacy Policy.

  • Keeping Your Information Secure

    We take steps to ensure that your information is treated securely and pursuant to this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

    By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services or your personal information. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.

  • Changes to Privacy Policy

    We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the revised Privacy Policy takes effect.

  • International Transfers of Information

    All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. Regardless of where your information is processed, we apply the same protections described in this Privacy Policy, and we also comply with applicable laws and regulations relating to the transfer of data. We endeavor to safeguard your information consistent with the requirements of applicable laws and regulations.

  • Retention of Personal Information

    We may store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purposes for which it was collected, provide our Services, establish legal defenses, resolve disputes, conduct audits, pursue legitimate business purposes, enforce our agreements, or comply with applicable laws.

Supplemental Notice for California Residents

This Article for California Residents only applies to our processing of personal information that is subject to the CCPA and the CPRA. The CCPA and the CPRA provide California residents with the right to know what categories of personal information a person (either a natural person or a legal entity) has collected about them and whether such person disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve (12) months. California residents can find this information below.

Category of Personal Information Collected by Genbler Categories of Third Parties Personal Information is Disclosed to for a Business Purpose
Identifiers • Service providers
Personal information categories listed in Cal. Civ. Code § 1798.80(e) • Service providers
Internet or other electronic network activity • Service providers
• Advertising partners
Geolocation data • Service providers
• Advertising partners
Professional or employment-related information • Service providers
• Genbler users or third parties you share with

The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth above.

Additional Privacy Rights for California Residents

  • “Sales” of Personal Information under the CCPA and CPRA. For purposes of the CCPA and CPRA, Genbler does not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age.
  • Non-Discrimination. California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA and CPRA.
  • Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact us as set forth below.
  • Verification. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include confirming the email address associated with any personal information we have about you.
  • Limit of use and disclosure of sensitive personal information. You can ask us to only use your sensitive personal information (for example, your precise geolocation data) for limited purposes, such as providing you with the services you requested.

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth below. We will process such requests in accordance with applicable laws.

Supplemental Notice for Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us as set forth below with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.

Supplemental Notice for Virginia Residents

Under the Virginia Consumer Data Protection Act, you may request us to exercise your right to access your personal data, to correct inaccuracies in your personal data, to obtain a copy of your personal data, to opt out of the processing of the personal data for purposes of (a) targeted advertising, (b) the sale of personal data, or (c) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Please note that we do not currently sell your personal information as sales are defined in Chapter 53 of the Code of Virginia.

Children’s Information

The Services are not directed to children under 13, (or other age as required by local law). So we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, contact us immediately as set forth in Article 19 (“Contact Us”) below so we can take necessary steps to remove your child from our Services. If we learn that we have collected a child’s personal information in violation of applicable law, we will promptly take steps to delete such information.

Third-party Websites/Applications

The Services may contain links to third-party websites/applications and other websites/applications may reference or link to our Services. We do not control these third-party services. Be sure to read the privacy policies of each website and application with which you interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

Supervisory Authority

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law. The full list of authorities on the protection of personal data in each EU Member State is here.

Contact Us

Genbler Inc. is the controller of your personal information. For any questions about our privacy practices or this Privacy Policy, or to exercise your rights under this Privacy Policy, please contact us at:

  • Genbler Inc. 2053 W Rosecrans Ave Gardena CA 90249, United State
  • Email: [support@genbler.com]
  • Contact: [Jaden, COO]

Cookie Policy

This Policy applies to cookies collected by us or our partners on the Services. A “cookie” is a small text file that is placed in device browsers or devices by websites, apps, online media, and advertisements. Cookies store preferences and facilitate and enhance your user experience. We use cookies for various purposes and to enhance your online experience, including storage of session counts, analysis of our website traffic, understanding the online behavior and interests of people who interact with the Services.

The following are the types of cookies we use:

  • Necessary: necessary cookies are required to enable the basic features of the Services, including Genbler website, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
  • Statistics: statistics cookies help Genbler to understand how visitors interact with our website by collecting and reporting information anonymously.
  • Marketing: marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
  • Analytics: analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

By using our Services, you consent to the use of cookies in accordance with this Policy. You will see an information banner informing you about your privacy choices and rights regarding the cookies. If you do not agree to or wish to withdraw your consent on all or part of the use of these cookies while using our website, you can easily do it via clicking the respective icon at the website.